*Please note that inside the burner head there is a metal mesh sheet sandwiched between the base plate and the top metal layer. Be careful not to damage the metal mesh.
Rattling of the Generator Unit is normal. The system is designed to expand when heat from the flame expands the Generator Unit.
Cause 1: The hose unit may not be completely inserted at the connection point.
Solution: Connect the hose to the Smart Pump completely.
Cause 2:The tube may be deformed, or not submerged in the fuel.
Solution: Check the tube at the Smart Pump. If the tube is twisted, readjust the direction of the tube.
Cause 3: The fuel passage or Generator Unit may be clogged.
Solution: Replace the Generator Unit. If not improved, replace the hose unit. If still not improved, contact SOTO or the retailer from which the unit was purchased.
Observe the red line on the Pressure Indicator located at the Smart Pump when pressurizing. When the Red Line appears, stop pumping.
The hose may have been damaged. Never use the stove when a leak in the hose has been discovered. Contact SOTO or the dealer from which the unit was purchased.
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